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Welcome to Unity Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Mission statement

To provide professional, accessible, high quality, comprehensive healthcare services that inspires confidence in our patients and our community.

Vision

  • We aim to provide the best possible outcomes for our patients in a safe and welcoming environment. Our Clinical and Non-Clinical Teams are approachable, respectful and patient-centred.
  • We aim to be at the forefront of modern general practice, offering a wide range of services and facilities.
  • Our aim for our future is to be a Centre of Excellence for teaching and training of medical students and GP Registrars
  • We aim to use technology smartly to improve the efficiency and effectiveness of our administration, appointment systems and all patient contact.
  • We will continue to invest in our staff, diversifying and developing our skills and knowledge base to ensure that we have a highly skilled, resilient, and adaptable work force to meet the needs of our patients and communities.
  • We will seek to collaborate and work more streamlined and in more cost effective ways. In a hope to strengthen relationships within our PCN practices ,building community links and responding to local, regional and national initiatives

Our Values

We are accountable:

We ensure we take responsibility for our actions.

We are fair:

We are consistent in the way we deal with people, both patients and staff, we act courteously, show consideration, compassion and understanding valuing each person as an individual.

We are professional:

We strive to achieve a high level of medical care for our patients, and we are responsive to their needs and the needs of their families and communities.

All our teams continue with their professional learning and follow local and national guidelines.

Our success is built upon the excellent teamwork and dedication of all our staff here at Unity Surgery

We are innovative:

We are always actively looking for ways to improve. This is in service delivery and in ensuring our staff have the support they need on a daily basis.

We listen to our patients and value our patient group.

We aim use all available resources provided to us and embrace emerging technologies.

We are caring:

We put our patients and our teams at the heart of all that we do.

We celebrate peoples’ differences and provide equality of opportunity for all without discrimination.

Surgery Closure for Protected Learning Time

Unity Surgery will be closing at 1pm the following dates for protected learning time.  Please call 111 for any problems which will not wait until the next morning. Thank you.

Thursday 19th October 2023

Thursday 16th November 2023

Thursday 7th December 2023

Thursday 18th January 2024

Thursday 1st February 2023

Patient Participation Group - New members needed

Unity Surgery is looking for new members to join the patient participation group - sign up information on the Patient participation Group page of the website, or ask at Reception.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

There is access for wheelchairs, a designated car parking space for a disabled person and toilet facilities for the disabled. Some of our appointments are held upstairs and we will arrange for you to be seen on the ground floor if you cannot climb the stairs.

We aim to meet the NHS Accessibility Standards. We can provide if notified in advance interpreting services for a wide variety of other languages and for British Sign Language. Large print communications can be provided if required. Please let us know if there are any requirements you need to help you access our services.

(Site updated 29/02/2024)
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